Privacy Policy

Last updated: August 21, 2025

1. Introduction

ConnectUs ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital identity-sharing platform, including our NFC-enabled services and business partnerships.

2. Information We Collect

2.1 Personal Information You Provide

When you create a ConnectUs account or digital profile, we collect information you voluntarily provide, including:

  • Name, email address, phone number, and other contact information
  • Professional information such as job title, company, and bio
  • Social media links and website URLs
  • Profile photos and branding materials
  • Any other content you choose to include in your digital profile

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (device type, operating system, browser type)
  • IP address and general location data
  • Usage analytics (pages visited, time spent, features used)
  • NFC interaction logs (when and how your profile is shared)
  • QR code scan analytics

2.3 Information from Business Partners

When you interact with our business partners through ConnectUs, we may receive:

  • Transaction records and digital receipts
  • Loyalty program data and rewards information
  • Service engagement records
  • Partner-specific analytics and feedback

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

  • Creating and maintaining your digital profile
  • Enabling NFC and QR code sharing functionality
  • Facilitating connections with business partners
  • Delivering digital documents, receipts, and rewards

3.2 Platform Improvement

  • Analyzing usage patterns to enhance user experience
  • Developing new features and services
  • Troubleshooting technical issues
  • Providing customer support

3.3 Communication

  • Sending service-related notifications
  • Providing updates about new features
  • Responding to your inquiries and support requests
  • Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Profile Sharing

Your digital profile information is shared according to your preferences when:

  • You tap your NFC card or device with another person
  • Someone scans your QR code
  • You interact with business partners through our platform
  • You explicitly choose to share your profile

4.2 Business Partners

When you engage with our business partners, we share only the information necessary for:

  • Processing transactions and issuing receipts
  • Managing loyalty programs and rewards
  • Providing requested services
  • Delivering digital documents and communications

4.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and interests
  • Prevent fraud or security breaches
  • Protect the safety of users and the public

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Employee training on data protection practices

6. NFC Technology and Privacy

Our NFC technology is designed with privacy in mind:

  • NFC interactions require physical proximity and intentional contact
  • You control what information is shared through NFC
  • NFC interactions are logged for analytics but personal data is protected
  • You can disable NFC sharing at any time

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to your personal data
  • Download your profile information and data
  • Receive your data in a portable format

7.2 Correction and Updates

  • Update your profile information at any time
  • Correct inaccurate or incomplete data
  • Modify your sharing preferences

7.3 Deletion and Restriction

  • Delete your account and associated data
  • Restrict processing of your information
  • Withdraw consent for specific data uses

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

ConnectUs operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certified data protection frameworks

10. Children's Privacy

ConnectUs is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Third-Party Services

Our platform may contain links to third-party services or integrate with external platforms. This Privacy Policy does not cover the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Notify you of significant changes via email or platform notification
  • Post the updated policy with a new effective date
  • Maintain previous versions for your reference
  • Obtain your consent where required by law

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

ConnectUs Privacy Team
Email: [email protected]
Phone: +230 5766 1595
Address: Port Louis, Mauritius
Website: https://connectus.mu

14. Data Protection Officer

For matters specifically related to data protection and privacy compliance, you can contact our Data Protection Officer at:

Data Protection Officer
Email: [email protected]

Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.